eg2222's Privacy Policy
Learn in detail how your personal information is collected, stored, and used — our commitment is the complete protection of your data.
1 Introduction
eg2222 ("we", "us", "platform") is a safe and trusted online casino and betting service provider in Bangladesh. Protecting the privacy of the personal information you provide to us when using our website eg2222.cam is our highest priority.
This privacy policy ("Policy") explains what information we collect, why we collect it, how we store and use it, and what rights you have. By using this website, you are agreeing to the terms of this Policy.
Our services are for people aged 21 and above only. Minors are strictly prohibited from using this platform and we do not knowingly collect any information from minors.
2 What Information We Collect
2.1 Personally Identifiable Information
During account registration and verification, we may collect the following information:
- Full name and date of birth
- Email address
- Username and password
- National ID or passport number (for age and identity verification)
- Current address
2.2 Financial Information
To process transactions, we may require certain financial information:
- bKash, Nagad, Rocket, or bank account details (for deposits and withdrawals only)
- Transaction history and amounts
- Bonus usage records
We never store full payment card numbers.
2.3 Technical and Usage Information
When you visit our website, the following information may be collected automatically:
- IP address and device type
- Browser type and operating system
- Cookies and session data
- Page visit time and duration
- Game play history and preferences
3 Purpose of Using Information
We use the collected information only for the following legitimate purposes:
Account management and identity verification
Your personal information is used to create and manage your account, verify your age and identity, and prevent multiple accounts from being opened.
Processing financial transactions
Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer. The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳800.
Providing customer support
Information is used to resolve your complaints and queries, provide assistance through 24/7 live chat, and contact you on important matters.
Fraud prevention and security
Technical information is analyzed to prevent unauthorized access, fraudulent activity, and money laundering (in accordance with AML policy).
Service improvement
Anonymous analytics data is used to personalize the gaming experience, analyze website performance, and improve new features and services.
4 Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve your browsing experience.
Essential Cookies
These cookies are necessary for the core functionality of the website. Without them, you will not be able to log in or make transactions. These cookies cannot be disabled.
Analytical Cookies
These cookies are used to analyze the use of our website and improve our services. They collect data anonymously.
Functional Cookies
These cookies are used to remember your preferences (such as language and other settings). They personalize your user experience.
You can reject most cookies by changing your browser settings. However, doing so may cause some features of the website to not work properly.
5 Sharing Information with Third Parties
eg2222 does not sell or rent your personal information. However, in certain circumstances, limited information may be shared with the following third parties:
- Payment providers: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and banks.
- Technology partners: We work with trusted technology providers to operate the website and maintain security.
- Legal authorities: Information may be provided to comply with legal obligations, court orders, or government directives.
- Fraud prevention: Information may be provided to regulatory bodies to prevent fraud and money laundering.
Beyond the circumstances listed above, we will not share your personal information with any third party without your consent.
6 Information Security Measures
eg2222 uses industry-standard security technologies and practices to ensure the protection of your personal information:
SSL Encryption
All information transmitted on our website is encrypted using SSL (Secure Socket Layer) technology, which protects against data theft or tampering.
Secure Password Hashing
Your password is never stored directly. It is securely stored in hashed form using advanced cryptographic algorithms.
Two-Factor Authentication
Two-Factor Authentication is provided for additional security on your account.
Restricted Access Control
Only authorized staff can access your information, and all access is logged and monitored.
We conduct regular security audits and stay aware of the latest cybersecurity threats. However, it is not possible to guarantee 100% security on the internet, so we also ask you to keep your account password confidential.
7 Data Retention Period
We retain your personal information only for as long as it is necessary or legally required.
- Active account: All information will be retained for as long as your account remains active.
- Closed account: Even after an account is closed, financial records and identity verification information may be retained for a specified period for legal purposes.
- Transaction records: Transaction history is kept for a specified period to comply with financial regulations.
- Cookies: Session cookies are deleted when the browser is closed; persistent cookies have a duration set according to their purpose.
8 Your Privacy Rights
As a user of eg2222, you have the following rights over your personal information:
Right to Access
You have the right to request what information we are storing about you. Upon receiving this request, we will provide the information within a reasonable time.
Right to Rectification
If the information stored about you is incorrect or incomplete, you can request a correction. You can update most information yourself from your account settings.
Right to Erasure
In certain circumstances, you may request the deletion of your personal information. However, we may be required to retain some information due to legal obligations or legitimate interests.
Right to Object to Processing
You may object to the processing of your information for certain purposes, particularly for receiving marketing messages. However, it may not be possible to stop processing that is essential for providing the service.
Right to Data Portability
You may request a copy of your personal information in a commonly used electronic format.
To exercise any of the above rights, please contact our support team.
9 Minor Protection Policy
All services of eg2222 are for people aged 21 and above only. We do not knowingly collect any personal information from minors. Age is verified during the registration process and minors are not permitted to create accounts.
If you find out that a minor has created an account on our platform, please notify our support team immediately. We will close that account and delete all stored information.
Parents are requested to monitor their children's internet use. To learn more about responsible gaming, please visit our Responsible Gaming page.
10 Changes to the Privacy Policy
eg2222 reserves the right to change or update this privacy policy at any time. If there are any significant changes, we will:
- Publish a new "Last Updated" date on this page.
- Send a notification to your registered email (if the change is significant).
- Your consent to the updated policy may be sought before you continue using the service.
We encourage you to review this page regularly. Continued use of the website after updated policy is published will be considered your consent to the changes.
11 Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our dedicated privacy team will review your request in a timely manner.
Contact Information
Email: [email protected]
Live Chat: Available 24/7 (via the website)
We will try to respond to your request as quickly as possible.
To learn about our other policies, please visit the Terms and Conditions and Responsible Gaming pages.